Who controls the information
深圳市百亮实业有限公司 is responsible for information collected through this website. Registered address: No.13, Jinwei Hardware, Pingxi, Pingdi Sub‑dist, Longgang, Shenzhen, Guangdong, China. Privacy contact: wuyou12306@icloud.com. The inquiry form remains available for privacy requests.
Information collected
The inquiry form, customer account and live chat may collect a name, buyer type, company, role, company website, email, phone or WhatsApp number, country, expected order volume, product interests, project requirements, messages and files voluntarily uploaded to the conversation. The site may also retain the landing page, campaign parameters, channel identifiers and a one-way hash of an IP address for attribution, continuity and abuse prevention.
Business verification and pricing eligibility
A customer may identify as buying for a company, buying personally or being unsure. This registration choice is not a price level and does not automatically unlock a lower price. Each customer record receives a stable HundredPower customer number. Authorized staff may review the submitted company and purchasing information, record a verification status and assign an account-wide percentage of current public catalogue prices, with an optional separately approved percentage or exact USD unit price for a specific product. When the verified customer signs in, the server applies only that customer's approved pricing; a product-specific setting takes priority for that product, while visitors and ordinary accounts continue to receive public pricing. This eligibility setting supports consistent wholesale service and does not replace a product-specific quotation, credit assessment or human approval.
AI-assisted customer service and human takeover
Live chat may initially be handled by an AI Assistant marked as a beta feature. It uses the current conversation, a structured summary and current product or quotation data to answer questions. A staff member can observe, take over or resume the conversation. AI reference prices and generated drafts are not final quotations; formal PDF quotations and pro forma invoices require human review.
Customer profiles and lead priority
Business contact details, requested products, quantities, destination, activity and quotation stage may be combined into an internal customer profile. Deterministic rules may produce a follow-up priority score, while AI may provide a written explanation. The score is used only to organize sales follow-up. It does not use sensitive personal attributes, set a customer-specific floor price, automatically reject a customer or make a final contracting decision.
Why it is used
Information is used to review sourcing requirements, respond to the inquiry, prevent abuse, maintain business records and understand which marketing activity produced a legitimate business lead.
Legal basis and consent
Inquiry details are processed to respond to a requested business conversation and for legitimate business administration. Optional analytics and advertising storage remains disabled until consent is provided through the cookie panel.
Sharing and international processing
Information may be handled by authorized staff and necessary hosting, AI, messaging, notification, email, analytics or infrastructure providers. It is not sold. If a conversation starts through WhatsApp or Facebook Messenger, the corresponding Meta channel terms and infrastructure also apply. Cross-border processing is limited to services required to operate the website and respond to the inquiry.
Retention and rights
Ordinary chat messages, summaries and unlinked attachments are normally deleted or anonymized after 12 months without activity. Quotations, pro forma invoices, security records and necessary audit evidence may follow a different business or legal retention period. A requester may ask for access, correction or deletion using the inquiry form and clearly marking the request as a privacy matter.
Security and channel separation
Website, WhatsApp and Messenger identities are matched using exact channel identifiers, email or phone details where available. Similar names alone are not automatically merged. Customer conversations are isolated from other customers, and staff access, AI tool use, file generation and human takeover actions are recorded for security and accountability.