Use the email associated with your HundredPower customer account to sign in.
If you need help accessing your account, contact our team and describe the issue. Do not include your password in a support enquiry.
Finding your account Select Login in the website header to open the customer sign-in page. Use My orders to access the order area after signing in. The Account Login information page explains account access; it is not the sign-in form itself.
If you cannot sign in Check the email address and follow the recovery options shown on the sign-in page. If the problem continues, contact support with the account email, a short description of the error and the approximate time it occurred.
Getting help with an order Include your quotation or order reference when asking about an existing purchase. For questions about new products, include the SKUs, quantities and destination so the team can review your request.
Protecting your account Do not send passwords, one-time verification codes or full payment credentials through email or live chat. Hide unrelated personal and payment details in screenshots. Sign out when you finish on a shared device.