Shipping is quoted separately. Charges and shipping arrangements are confirmed using the destination, carton details and current freight information for your order.
Please include your destination and required schedule in your enquiry. Our team will confirm the available arrangements and agreed timing with your quotation and order details.
Information to include in a freight enquiry Provide the SKUs and quantities, destination country, city and postal code, and any delivery deadline. Mention your preferred shipping method or existing freight arrangement if you have one.
Reviewing the shipping quotation Check the shipment quantities, carton information, destination and the services included in the freight quotation. Ask which origin or destination charges, import duties or taxes require separate confirmation. Keep the freight quotation with your product quotation.
Planning your schedule Ask our team to confirm the production, dispatch and transit estimates for your particular order. Explain any event date or selling deadline at the enquiry stage. Timing should be reviewed again if the product specification, quantity or destination changes.
Before dispatch Review the delivery details and shipment references with our team. If you need particular shipping documents, labels or consignee details, raise these before the shipment is arranged.
Shipment enquiries For a shipping update, provide your order reference and the question you need answered. If you notice a delivery or carton issue, describe it clearly and keep relevant photographs and shipment references available for review.